Privacy Policy of the
jeetduz Platform

1 Data We Collect

When you interact with the jeetduz platform — whether by creating an account, making a deposit, placing a wager, or contacting support — we collect certain categories of personal information. This section describes the types of data we collect and the circumstances in which each category is gathered.

When you create a jeetduz account, we collect the personal details you provide during the registration process. This includes your full legal name, date of birth, residential address, mobile phone number, and email address. This information is used to create and administer your account, verify your identity, and communicate with you about your account activity.

As part of our Know Your Customer (KYC) obligations and responsible gaming practices, jeetduz may request copies of official identity documents, including your National Identity Card (NID), passport, or government-issued photo ID. We may also request proof of address such as a recent utility bill or bank statement. These documents are used solely for identity verification and fraud prevention purposes and are handled with the highest level of security.

When you make a deposit or withdrawal on jeetduz, we collect details of the transaction including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and relevant reference numbers. We do not store full card numbers or mobile banking PINs — these are handled entirely by your payment provider using their own secure infrastructure.

We automatically collect certain technical information when you access the jeetduz platform. This includes your IP address, browser type and version, device type and operating system, pages visited, session duration, referring URLs, and in-game activity logs. This data is used for platform security, fraud detection, service optimisation, and anonymised analytics.

When you contact jeetduz support via email at [email protected] or through the in-platform support interface, we retain a record of your communications, including the content of your messages and our responses. This is used to resolve your queries efficiently and to maintain a quality support record.

2 How We Use Your Data

jeetduz processes personal data only for specific, legitimate purposes. We do not use your information beyond what is described in this Privacy Policy without first obtaining your explicit consent. The primary purposes for which your data is used are set out below.

• Account Management: To create, verify, maintain, and administer your jeetduz player account, and to enforce the one-account-per-player policy.
• Identity Verification: To verify that you are who you claim to be, that you meet the minimum age requirement of 18 years, and that you are not subject to any self-exclusion order that would prevent you from accessing the platform.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in Bangladesh, and to maintain accurate financial records of all transactions.
• Responsible Gaming Compliance: To monitor your gaming behaviour and identify potential signs of problem gambling, enabling us to apply appropriate responsible gaming interventions such as deposit limits or account restrictions where necessary.
• Fraud Prevention & Security: To detect and prevent fraud, money laundering, account takeover attempts, and any other unauthorised or malicious activity on the jeetduz platform.
• Legal & Regulatory Compliance: To comply with applicable legal obligations, including anti-money-laundering (AML) requirements and any lawful requests from competent authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, reliability, and user experience of the jeetduz platform.
• Marketing Communications: To send you information about bonuses, promotions, and new features — but only where you have opted in to receive such communications. You may opt out of marketing emails at any time by contacting [email protected].

3 Data Sharing & Disclosure

jeetduz does not sell or rent your personal information to third parties for commercial purposes. However, in order to operate the platform and fulfil our legal obligations, we may share specific categories of your data with the following categories of third parties under strictly controlled conditions.

When you make a financial transaction on jeetduz, relevant transaction details are shared with the payment service provider you have selected — such as bKash, Nagad, Rocket, Upay, or your bank — solely to process the payment. These providers have their own privacy policies and are independently responsible for the data they receive.

Where we use third-party KYC verification services to authenticate your identity documents, limited personal data (such as your name, date of birth, and document images) may be shared with those providers. All such providers are contractually obligated to handle your data securely and solely for the purpose of identity verification.

Games available on jeetduz are powered by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi, among others. These providers may receive anonymised session data to deliver and audit game functionality. Personally identifiable information is not shared with game providers beyond what is technically necessary.

jeetduz may be required to disclose personal data to law enforcement agencies, regulators, or other competent authorities in Bangladesh or other relevant jurisdictions in response to a valid legal request, court order, or to protect the safety and security of the platform and its users. We will inform you of any such disclosure where legally permitted to do so.

4 Cookies & Tracking

jeetduz uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymised statistical information about how the platform is used. This section explains the types of cookies we use and how you can manage them.

Essential cookies are strictly necessary for the jeetduz platform to operate. They maintain your login session, store your language and currency preferences, and ensure that security features function correctly. Without these cookies, the platform cannot be used. They cannot be disabled.

We use anonymised analytics cookies to understand how players navigate jeetduz — which pages are visited most frequently, how long sessions last, and where players encounter difficulties. This data is aggregated and does not identify individual users. It is used solely to improve the platform experience.

Functional cookies remember choices you make on jeetduz — such as your preferred game category, notification settings, or display preferences — so that you do not need to reconfigure these settings each time you return to the platform.

Most modern browsers allow you to view, manage, and delete cookies through the browser settings menu. Please note that disabling non-essential cookies will not affect your ability to use jeetduz, but disabling essential session cookies may prevent you from logging in or using certain platform features. Instructions for managing cookies in your specific browser can be found in your browser's help documentation.

5 Data Retention

jeetduz retains your personal data for as long as your account remains active and for a defined period thereafter, depending on the category of data and the legal or operational reason for which it was collected. We do not retain data for longer than is necessary for its original purpose or for compliance with applicable legal obligations.

• Active Account Data: Registration and account data is retained for the duration of your active account and for a period of five years following permanent account closure, in line with standard financial record-keeping requirements.
• KYC & Identity Documents: Identity verification documents are retained for a minimum of five years from the date of submission, as required by anti-money-laundering regulations.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction.
• Support Communications: Records of support interactions are retained for three years from the date of the interaction, or longer where the communication is relevant to an ongoing dispute or investigation.
• Technical / Log Data: Server logs and technical usage data are retained for a maximum of 12 months, after which they are anonymised or deleted.
• Marketing Preferences: Records of your marketing opt-in or opt-out status are retained for as long as your account is active and for two years following account closure.

Once the applicable retention period has elapsed, your personal data is securely deleted or anonymised in a manner that prevents it from being linked back to you as an individual.

6 Data Security

jeetduz employs a multi-layered approach to data security to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security measures are reviewed and updated on a regular basis to reflect evolving best practices in information security.

• SSL/TLS Encryption: All data transmitted between your browser or device and the jeetduz platform is encrypted using industry-standard SSL/TLS protocols. This applies to all page loads, login events, and financial transactions.
• Encrypted Data Storage: Sensitive personal data stored on jeetduz servers, including identity document references and financial records, is encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data within the jeetduz organisation is restricted on a strict need-to-know basis. Staff members who do not require access to personal data for their role cannot access it. All internal access is logged and audited.
• Fraud Detection Systems: jeetduz operates continuous automated fraud and anomaly detection systems that monitor account activity, login patterns, and financial transactions in real time to identify and respond to suspicious behaviour promptly.
• Third-Party Security Standards: All third-party service providers who handle personal data on behalf of jeetduz are contractually required to maintain data security standards equivalent to those described in this policy.

7 Your Privacy Rights

As a jeetduz player, you have a number of rights with respect to the personal data we hold about you. jeetduz is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Privacy Rights Request" and a clear description of your request.

• Right of Access: You have the right to request a copy of all personal data jeetduz holds about you, along with information about how it is used and with whom it has been shared. We will provide this within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You may update basic account details directly through your jeetduz account settings where available.
• Right to Erasure: Subject to certain legal retention obligations — such as the requirement to retain financial and KYC records for anti-money-laundering compliance — you have the right to request deletion of your personal data. We will delete all data that is not subject to a mandatory retention requirement within 30 days of a valid erasure request.
• Right to Restriction of Processing: In certain circumstances, you may request that jeetduz restrict the processing of your personal data — for example, where you contest the accuracy of the data or where you have objected to processing and the outcome of that objection is pending.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to jeetduz in a structured, machine-readable format, and to request that this data be transferred to another service provider where technically feasible.
• Right to Object to Marketing: You have an absolute right to object to the use of your personal data for direct marketing purposes at any time. Upon receipt of your objection, jeetduz will cease all marketing communications immediately.
• Right to Withdraw Consent: Where jeetduz processes your data on the basis of consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

8 Contact & Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or to jeetduz's handling of your personal data, please contact our support team using the details below. We are available 24 hours a day, seven days a week, Bangladesh Standard Time (UTC+6).

• Email (plain text — not a clickable link): [email protected]
• Subject Line for Privacy Queries: "Privacy Policy Enquiry" or "Privacy Rights Request"
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)
• Language: English

jeetduz reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When material changes are made, we will notify registered players via the email address associated with their account and will update the "Last Updated" date at the top of this page. Continued use of the jeetduz platform following notification of a policy update constitutes your acceptance of the revised Privacy Policy.

We encourage all jeetduz players to review this Privacy Policy periodically to stay informed about how we protect and use your personal information. The most current version of this Privacy Policy will always be available at jeetduz.net/privacy-policy.